Privacy Policy

At Stone Oven Stay, accessible from https://stay.stoneovenhouse.com, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking through our site.
Who We Are
Stone Oven Stay is a private hospitality project curated by Sergei Balovin, operating independently but in cooperation with the non-profit association Stone Oven House.

The data controller is:

Sergei Balovin
Visual artist – artistic project “Stone Oven Stay”
Via Maestra 4A, 10060 Rorà (TO), Italy
VAT number: 12808740018
Flat-rate tax regime (Art. 1, paras. 54–89, Law 190/2014)
Email: stay@stoneovenhouse.com

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What Personal Data We Collect
We may collect and process the following data:
• Contact Information – name, email address, phone number.
• Booking Information – dates of stay, number of guests, accommodation preferences.
• Payment Details – if applicable, through secure third-party payment systems (we do not store card data).
• Technical Data – IP address, browser type, operating system (used for website analytics).
• Messages – any messages or requests you send via our contact forms or email.

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How We Use Your Data
We use your information to:
• Process and confirm bookings.
• Communicate with you about your stay.
• Respond to inquiries or special requests.
• Improve our website and services.
• Comply with legal obligations (e.g. guest registrations for local authorities).

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Legal Basis
We process your data on the following legal grounds:
• Performance of a contract (e.g. to provide hospitality services).
• Consent (e.g. for email communication or newsletter subscriptions).
• Legal obligations (e.g. record keeping for tax and local guest laws).
• Legitimate interest (e.g. to improve services or protect from fraud).

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Data Retention
We retain your data only for as long as necessary:
• Booking data is stored for up to 10 years in compliance with Italian tax law.
• Contact and communication data may be kept for follow-up, unless you request removal.
• Analytics data is anonymized and stored for a limited period.

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Sharing Your Data
We do not sell your data. We may share your data with:
• Service providers such as web hosting, analytics, or payment processing companies.
• Legal authorities, when required by law.

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Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request restriction.
• Withdraw consent at any time.
To exercise any of these rights, contact us at: stoneovenhouse@gmail.com

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Cookies
We use cookies for website functionality and basic analytics. You can manage or disable cookies via your browser settings.

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Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

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Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of revision.

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Contact Us
If you have any questions or concerns about this Privacy Policy, contact:
Sergei Balovin
Email: stay@stoneovenhouse.com
Via Maestra 4A, 10060 Rorà (TO), Italy